COVID-19: We’re here to help and support you

We would like to update you on how we will be operating over the next period while Alert Level 4 is in place.

We would like to update you on how we will be operating over the next period while Alert Level 4 is in place.

Our full team is here to assist you

We will be available either by email or by phone as we work from home and remain committed to assisting you throughout these changing times. All of our individual contact details are available at www.rothbury.co.nz/contact-us.

You can also download the MyRothbury App for instant access to your broker and policy details including excesses and sums insured to assist with any information you require about your current insurance policies.

COVID-19 is an unprecedented risk to the safety and wellbeing of our clients, colleagues and their families and, along with many other businesses in New Zealand, we are temporarily closing our branches throughout the country.

Maintaining your insurance is essential

During this time it is really important to protect your assets and reduce the risk to your financial security. The New Zealand Government lists Insurance as an ‘Essential Business’ and we are working with our insurer partners to meet your needs and deliver the same high level of service to you.

The most common question we are being asked by clients at the moment, is about Business Interruption cover for their revenue shortfall. In general, Property and Business Interruption Insurance policies exclude claims arising from infectious diseases, however please reach out to your broker if you wish to discuss this further.

Stay safe

We want to help in any way we can and our full team is available and able to assist.

Most importantly, stay safe and we wish you and your families well at this time.